Acceptable Use Policy

1. AUP. This Acceptable Use Policy (the “AUP”) governs Customer and End Users’ access to or use of the Platform. This AUP provides guidance on what constitutes misuse of the Platform.

2. AUP violations. In addition to any remedies available to Provider pursuant to the Agreement, a violation of this AUP by Customer or Customer’s Employees may be deemed by Provider to be a material breach of the Agreement.

3. Prohibited Activities. Customer and any End User shall be prohibited from using the Services:

a. in any way that violates, or promotes, facilitates, or contributes to violation of, any applicable federal, state, local, or international law, ordinance, or regulation (collectively, “Laws”). Laws include, without limitation, Laws applicable to: (i) design, development, deployment, implementation, operation, and use of AI Function; (ii) any sector or industry in which you or your customers or clients operate; and (iii) privacy and data protection.

b. to conduct any unlawful acts or solicit others to perform or participate in any unlawful acts;

c. to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances;

d. to use the Platform for any purpose or in any manner that infringes or is likely to infringe upon or violates the rights, including but not limited to intellectual property rights, of Provider or any third party;

e. in any way that is inconsistent with this AUP, including to submit Customer Input or generate Customer Output prohibited in the Content Standards section of this AUP;

f. to build or develop any AI Function in contravention of, or for use in any manner inconsistent with, this AUP;

g. to harass, abuse, insult, harm, defame, slander, stalk, threaten, disparage, intimidate, discriminate in any way, including, but not limited to, discrimination based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability, or otherwise violate the legal rights (such as of privacy or publicity) of any other users of the Platform or Provider’s employees, affiliates, or partners or the employees, affiliates, or partners of any other platform or integration with which Provider does business;

h. to deceive, defraud, mislead, misinform, or disinform others, including to: (i) impersonate any person; (ii) represent, or otherwise deceive or mislead others to think that Outputs from the Platform are human-generated; (iii) engage in academic dishonesty or plagiarism; (iv) distribute spam; or (v) distribute or promote misinformation or disinformation;

i. in any way that discriminates against, or unlawfully treats differentially or unfavorably, any individual or group in the provision or denial of education, employment, employment benefits, credit, healthcare, housing, insurance, other economic benefits, or other essential goods and services on the basis of age, color, disability, ethnicity, genetic information, language, national origin, race, religion, reproductive health, sex, veteran status, or other classification protected by Law;

j. for automated decision making, or as a substantial factor in making decisions, with legal or similarly significant effects on an individual or group, including profiling, unless you make all disclosures required by Laws, provide the consumer or data subject a right to opt-out in accordance with Laws, ensure human review of the decision, and otherwise strictly comply with Laws;

k. to generate or provide legal, financial, health, medical, tax, or other professional advice, decisions, or recommendations without review by a licensed and qualified professional and disclosure of your use of AI;

l. to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Platform or of any related website, other websites, or the Internet;

m. for any obscene or immoral purpose;

n. to interfere with or circumvent the security features of the Platform or any related website, other websites, or the Internet;

o. to interfere with or carry out any activity that threatens the performance, security, or proper functioning of the Platform;

p. to attempt to compromise the system integrity or security or decipher any transmissions to or from the servers running the Platform;

q. to attempt to access unauthorized accounts or to collect or track the personal information of others;

r. to abuse any trial offerings with respect to the Platform;

s. to abuse any rebate offerings with respect to the Platform;

t. in any way that violates the policies of any other platform or integration with which Provider does business;

u. to copy, distribute, or disclose any part of the Platform in any medium other than as allowed by the Platform and this Agreement;

v. to use any automated system (other than any functionalities of the Platform), including without limitation “robots,” “spiders,” “offline readers,” etc., to access the Platform;

w. to transmit spam, chain letters, or other unsolicited email or attempt to phish, pharm, pretext, spider, crawl, or scrape;

x. to impersonate another person or otherwise misrepresent Customer’s or any End User’s affiliation with a person or entity, conduct fraud, hide, or attempt to hide Customer’s or any End User’s identity;

y. to attempt to decipher, decompile, disassemble, or reverse engineer any of the software or algorithms used to provide the Platform;

z. to develop any artificial intelligence or machine learning models that compete with Provider or the Al Functions or develop any internal models intended to replace use of Provider’s Platform;

aa. to provide any End User Content that contains Excluded Data;

bb. in a manner that violates any technical documentation, usage guidelines, or parameters; or

cc. to encourage or enable any other individual to do any of the foregoing.

4. Disclosures and Consents. You agree to disclose your use of the AI Functions and the Platform and obtain consent to use the AI Function as required by, and in accordance with, Laws. Without limiting the foregoing, you agree to disclose:

a. To consumers when they are interacting with an artificial intelligence system if you use the AI Function to interact with consumers or for consumer-facing purposes;

b. your use of the AI Function in connection with any regulated service or service typically performed by a licensed or certified professional; and

c. that any deepfake AI Customer Output has been artificially generated or manipulated.

5. Monitoring and Enforcement. We may monitor your use of the Platform to evaluate your compliance with this AUP and to investigate any suspected or reported violation by you or your End Users. Any violation of this AUP by you or your End Users constitutes a material breach of the Agreement. In addition to our rights under the Agreement, if we, in our sole discretion determine that you have violated this AUP, we may:

a. terminate or suspend your access to all or part of the Platform; or

b. take appropriate legal action, including without limitation, referral to law enforcement or any authority, for any illegal or unauthorized use of the Platform.

Without limiting the foregoing, we have the right to fully cooperate with any law enforcement authorities or court order requesting or directing us to disclose the identity or other information of anyone who accesses or uses the Platform. YOU WAIVE AND HOLD HARMLESS PROVIDER AND ITS AFFILIATES, LICENSEES AND SERVICE PROVIDERS FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY ANY OF THE FOREGOING PARTIES DURING, OR TAKEN AS A CONSEQUENCE OF, INVESTIGATIONS BY EITHER SUCH PARTIES OR LAW ENFORCEMENT OR OTHER AUTHORITIES.

6. Modifications. You acknowledge and agree that we have the right, in our sole discretion, to modify this AUP from time to time, and that modified terms become effective on posting. You will be notified of modifications through notifications or posts published at https://openknowledge.ai/legal/acceptable-use-policy. You are responsible for reviewing and becoming familiar with any modifications. Your continued use of the Platform after the effective date of the modifications will be deemed acceptance of the modified terms.